PX Success Series
OnDemand bite-sized PX learning
Creating a Culture of Positivity: Embracing and En...
“Creating a Culture of Positivity” sessions provide a framework for embracing & enhancing excellence and keeping a focus on top box.
Confidence in Reporting: Heatmap
“Confidence in Reporting” sessions educate you on feedback provided in PRC reporting, so you can understand, discuss, and act upon your data.
Why Patient Experience Is Important: HCAHPS and Va...
“Why is PX Important?” sessions explore the power of excellence, including loyalty’s impact & outcomes of creating excellent experiences.
Foundations of Excellence: Accountability to Servi...
“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.
Foundations of Excellence: Focus On How, Make Mean...
“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.
Foundations of Excellence: First Impressions
“Foundation of Excellence” sessions provide education on components to establishing an understanding of purpose for patient experience.