Part of the Team: How to effectively include agency nurses in your PX efforts
Hosted by Dianna Knight, MSN, RN, NEA-BC, and Aranzazu Conklin, MSN, RN, CPHQ, CCRN-K, of WakeMed Health & Hospitals
Patient care teams include more agency nurses than ever before, and hospitals are likely to need this level of temporary staff support for the foreseeable future. When there’s so much to train in a short amount of time, how can you be sure that your agency nurses are contributing positively to your patients’ experience and your brand image? Learn how WakeMed Health and Hospitals incorporated PFE skills into their clinical orientation for agency nurses so that patients can be sure to expect the same excellent experience from all their caregivers.
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