OAS CAHPS
Ensure Excellence in Your Outpatient Experience
About the Survey
The number of facilities performing outpatient surgery within hospital outpatient surgery departments (HOPDs) or free-standing ambulatory surgery centers (ASCs) over the past several years has skyrocketed. This steadily increasing demand has underscored a critical need to provide healthcare consumers with statistically valid data to compare the performance of outpatient surgical facilities from the patient’s perspective, motivating CMS to introduce the OAS CAHPS survey.
The Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) survey is a fresh opportunity to evaluate patients’ experiences of same-day surgical care. With CMS coordinating data collection of these surveys, this program will increase transparency and accountability through public reporting.
Partnering with PRC
PRC is on the leading edge of conducting OAS CAHPS surveys. We have served as an integral partner for CAHPS® programs since their inception, and our years of experience and tested methodologies make PRC the logical choice for all patient experience survey needs.
We have created a guide to the 2024–25 survey requirements to help plan your OAS CAHPS survey administration. Click below to download the guide and contact us to speak with our CAHPS team about an OAS CAHPS survey in your organization.
Download the Guide
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Not only does the PRC CHNA engage and give voice to hundreds of community residents, it also offers an innovative approach to getting broader.
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