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PRC clients see a 34% HCAHPS response rate compared to national average of 22%

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    Deceived by Data

    Organizations with low response rates have data which may not reflect a truly representative sample, dragging HCAHPS Scores down. PRC offers the expertise and resources to increase your response rate and capture the truly excellent patient experience your hospital offers.

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    How do Nurses Impact HCAHPS Scores?

    Did you know that significant relationship exists between the nurse work environment and all HCAHPS patient satisfaction measures, not just those related to nursing?